Refund Policy

At P N J & ASSOCIATES, we strive to provide the best professional services to our clients. However, we understand that there may be circumstances where a refund is requested. This policy outlines our refund and cancellation terms.

1. Cancellation by Client

If you wish to cancel a service request, you must notify us in writing via email to capradeepsingh@icai.org.

• Before Service Initiation: If a cancellation request is received before we have started working on your assignment or filed any documents with government authorities, a full refund (minus any transaction charges) will be processed.
• During Service Execution: If work has commenced but has not been completed, a partial refund may be issued based on the proportion of work completed and costs incurred.
• After Service Completion: No refunds will be issued once the service has been delivered or the final deliverables have been shared with the client.

2. Government Fees & Third-Party Charges

Please note that any government fees, stamp duties, challan payments, or third-party vendor charges paid on your behalf are non-refundable in all circumstances.

3. Refund Process

Once a refund request is approved:

• Refunds will be processed within 7-10 working days.
• The amount will be credited back to the original method of payment (Bank Transfer, UPI, Credit/Debit Card).

4. Rejection of Service

P N J & ASSOCIATES reserves the right to reject any service request at its discretion. In such cases where payment has been made but service is declined by us, a full refund will be initiated.

5. Queries

For any questions regarding our Refund Policy, please contact our support team at +91-9711113455 or email us.